5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In
Short: We may use cookies and other tracking
technologies to collect and store your
information.
We may use cookies and similar tracking
technologies (like web beacons and pixels) to gather information when
you interact with our Services. Some online tracking technologies help
us maintain the security of our Services
and your account,
prevent crashes, fix bugs, save your preferences, and assist with
basic site functions.
We also permit third parties and service
providers to use online tracking technologies on our Services for
analytics and advertising, including to help manage and display
advertisements, to tailor advertisements to your interests, or to send
abandoned shopping cart reminders (depending on your communication
preferences). The third parties and service providers use their
technology to provide advertising about products and services tailored
to your interests which may appear either on our Services or on other
websites.
To the extent these online tracking
technologies are deemed to be a
'sale'/'sharing' (which includes targeted
advertising, as defined under the applicable laws) under applicable US
state laws, you can opt out of these online tracking technologies by
submitting a request as described below under section '
DO UNITED STATES
RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
'
6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In
Short: We offer products, features, or tools
powered by artificial intelligence, machine learning, or similar
technologies.
As part of our Services, we offer
products, features, or tools powered by artificial intelligence, machine
learning, or similar technologies (collectively, 'AI
Products'
). These tools are designed to enhance your experience and provide
you with innovative solutions. The terms in this Privacy Notice govern
your use of the AI Products within our Services.
Use of AI
Technologies
We provide the AI Products through
third-party service providers ('AI Service Providers'),
including
Anthropic
and OpenAI
. As outlined in this Privacy
Notice, your input, output, and personal information will be shared with
and processed by these AI Service Providers to enable your use of our AI
Products for purposes outlined in '
WHAT LEGAL BASES DO
WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
' You
must not use the AI Products in any way that violates the terms or
policies of any AI Service Provider.
Our AI Products
Our AI Products are designed for the
following functions:
How We Process Your Data Using
AI
All personal information processed using
our AI Products is handled in line with our Privacy Notice and our
agreement with third parties. This ensures high security and safeguards
your personal information throughout the process, giving you peace of
mind about your data's safety.
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In
Short: If you choose to register or log in to
our Services using a social media account, we may have access to
certain information about you.
Our Services offer you the ability to
register and log in using your third-party social media account
details (like your Facebook or X logins). Where you choose to do this,
we will receive certain profile information about you from your social
media provider. The profile information we receive may vary depending
on the social media provider concerned, but will often include your
name, email address, friends list, and profile picture, as well as
other information you choose to make public on such a social media
platform.
We will use the information we receive
only for the purposes that are described in this Privacy Notice or
that are otherwise made clear to you on the relevant Services. Please
note that we do not control, and are not responsible for, other uses
of your personal information by your third-party social media
provider. We recommend that you review their privacy notice to
understand how they collect, use, and share your personal information,
and how you can set your privacy preferences on their sites and
apps.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
In
Short: We keep your information for as long as
necessary to fulfil the purposes outlined in this Privacy
Notice unless otherwise required by law.
We will only keep your personal
information for as long as it is necessary for the purposes set out in
this Privacy Notice, unless a longer retention period is required or
permitted by law (such as tax, accounting, or other legal
requirements). No purpose in this
notice will require us keeping your personal information for longer
than
one (1) months past the termination of the
user's account
.
When we have no ongoing legitimate
business need to process your personal information, we will either
delete or anonymise such information, or, if this is not
possible (for example, because your personal information has been
stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion
is possible.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
In
Short: We aim to protect your personal
information through a system of
organisational and technical security
measures.
We have implemented appropriate and
reasonable technical and
organisational security measures
designed to protect the security of any personal information we
process. However, despite our safeguards and efforts to secure your
information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so
we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorised third parties will not be able to defeat
our security and improperly collect, access, steal, or modify your
information. Although we will do our best to protect your personal
information, transmission of personal information to and from our
Services is at your own risk. You should only access the Services
within a secure environment.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In
Short:
Depending on your state of
residence in the US or in some
regions, such as the European
Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada
, you have rights that allow you
greater access to and control over your personal information.
You may review, change, or
terminate your account at any time, depending on your country,
province, or state of residence.
In some regions (like the EEA, UK, Switzerland, and Canada
), you have certain rights under
applicable data protection laws. These may include the right (i) to
request access and obtain a copy of your personal information, (ii) to
request rectification or erasure; (iii) to restrict the processing of
your personal information; (iv) if applicable, to data portability;
and (v) not to be subject to automated decision-making. If a decision that produces legal or
similarly significant effects is made solely by automated means, we
will inform you, explain the main factors, and offer a simple way to
request human review. In
certain circumstances, you may also have the right to object to the
processing of your personal information. You can make such a request
by contacting us by using the contact details provided in the section
'
HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
'
below.
We will consider and act upon any
request in accordance with applicable data protection laws.
Withdrawing your
consent: If we are relying on your consent to process
your personal information, which
may be express and/or implied consent depending on the applicable law,
you have the right to
withdraw your consent at any time. You can withdraw your consent at
any time by contacting us by using the contact details provided in the
section '
HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
'
below.
However, please note that this will not
affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the
processing of your personal information conducted in reliance on lawful
processing grounds other than consent.
Opting out of marketing and
promotional communications: You can
unsubscribe from our marketing and promotional communications at any
time by clicking on the unsubscribe
link in the emails that we send,
or by contacting us using the
details provided in the section '
HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
'
below. You will then be removed from the marketing lists. However, we
may still communicate with you — for example, to send you
service-related messages that are necessary for the administration and
use of your account, to respond to service requests, or for other
non-marketing purposes.
Account Information
If you would at any time like to review or
change the information in your account or terminate your account, you
can:
-
Log in to your account settings and update your
user account.
Upon your request to terminate your
account, we will deactivate or delete your account and information from
our active databases. However, we may retain some information in our
files to prevent fraud, troubleshoot problems, assist with any
investigations, enforce our legal terms and/or comply with applicable
legal requirements.
Cookies and similar
technologies: Most Web browsers are set to accept
cookies by default. If you prefer, you can usually choose to set your
browser to remove cookies and to reject cookies. If you choose to
remove cookies or reject cookies, this could affect certain features
or services of our Services.
For further information, please see our
Cookie Notice:
https://www.smartercv.com/cookies/
.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile
operating systems and mobile applications include a Do-Not-Track ('DNT')
feature or setting you can activate to signal your privacy preference
not to have data about your online browsing activities monitored and
collected. At this stage, no uniform technology standard for recognising
and implementing DNT signals has been finalised
. As such, we do not currently respond to DNT browser signals or
any other mechanism that automatically communicates your choice not to
be tracked online. If a standard for online tracking is adopted that
we must follow in the future, we will inform you about that practice
in a revised version of this Privacy Notice.
California law requires us to let you know
how we respond to web browser DNT signals. Because there currently is
not an industry or legal standard for
recognising or honouring
DNT signals, we do not respond to them at this time.
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In
Short: If you are a resident of California, Colorado, Connecticut,
Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota,
Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island,
Tennessee, Texas, Utah, or Virginia,
you may have the right to request access to and receive details
about the personal information we maintain about you and how we have
processed it, correct inaccuracies, get a copy of, or delete your
personal information. You may also have the right to withdraw your
consent to our processing of your personal information. These rights
may be limited in some circumstances by applicable law. More
information is provided below.
Categories of Personal Information We Collect
The table below
shows the categories of personal information we have collected in the
past twelve (12) months. The table includes illustrative examples of
each category and does not reflect the personal information we collect
from you. For a comprehensive inventory of all personal information we
process, please refer to the section
'WHAT
INFORMATION DO WE COLLECT?
'
|
Category
|
Examples
|
Collected
|
|
A.
Identifiers
|
Contact details, such as real
name, alias, postal address, telephone or mobile contact
number, unique personal identifier, online identifier,
Internet Protocol address, email address, and account
name
|
YES
|
|
B. Personal information as
defined in the California Customer Records
statute
|
Name, contact information,
education, employment, employment history, and financial
information
|
YES
|
|
C
. Protected classification characteristics under state
or federal law
|
Gender, age, date of birth, race
and ethnicity, national origin, marital status, and other
demographic data
|
YES
|
|
D
. Commercial information
|
Transaction information,
purchase history, financial details, and payment
information
|
NO
|
|
E
. Biometric information
|
Fingerprints and
voiceprints
|
NO
|
|
F
. Internet or other similar network activity
|
Browsing history, search
history, online behaviour
, interest data, and
interactions with our and other websites, applications,
systems, and advertisements
|
NO
|
|
G
. Geolocation data
|
Device
location
|
NO
|
|
H
. Audio, electronic, sensory, or similar information
|
Images and audio, video or call
recordings created in connection with our business
activities
|
NO
|
|
I
. Professional or employment-related information
|
Business contact details in
order to provide you our Services at a business level or job
title, work history, and professional qualifications if you
apply for a job with us
|
YES
|
|
J
. Education Information
|
Student records and directory
information
|
YES
|
|
K
. Inferences drawn from collected personal information
|
Inferences drawn from any of the
collected personal information listed above to create a
profile or summary about, for example, an individual’s
preferences and characteristics
|
NO
|
|
L.
Sensitive personal Information
|
Account login information
|
YES
|
We only collect sensitive personal
information, as defined by applicable privacy laws or the purposes
allowed by law or with your consent. Sensitive personal information may
be used, or disclosed to a service provider or contractor, for
additional, specified purposes. You may have the right to limit the use
or disclosure of your sensitive personal information. We do not collect or process sensitive
personal information for the purpose of inferring characteristics about
you.
We may also collect other personal
information outside of these categories through instances where you
interact with us in person, online, or by phone or mail in the context
of:
- Receiving help through our customer support
channels;
- Participation in customer surveys or contests;
and
- Facilitation in the delivery of our Services
and to respond to your inquiries.
We will use and retain the
collected personal information as needed to provide the Services or for:
- Category A - As long
as the user has an account with us
- Category B - As long
as the user has an account with us
- Category
C - As long as
the user has an account with us
-
Category L
- As long as the user has an
account with us
Will your
information be shared with anyone
else?
We may use your personal
information for our own business purposes, such as for
undertaking internal research for technological
development and demonstration. This is not considered to
be 'selling' of your personal
information.
We have not sold or shared any
personal information to third parties for a business or
commercial purpose in the preceding twelve (12)
months.
We have disclosed the
following categories of personal information to third
parties for a business or commercial purpose in the
preceding twelve (12) months:
- Category B. Personal
information as defined in the California Customer Records
law
-
Category C. Characteristics of
protected classifications under state or federal
law
- Category I. Professional or
employment-related information
- Category J. Education
information
Your Rights
You have rights
under certain US state data protection laws.
However, these rights are not absolute, and in
certain cases, we may decline your request as
permitted by law. These rights include:
- Right to
know whether or not we are processing
your personal data
- Right to
access your personal data
- Right to
correct inaccuracies in your personal
data
- Right to
request the deletion of your personal
data
- Right to obtain
a copy of the personal data you
previously shared with us
- Right to
non-discrimination for exercising
your rights
- Right to opt
out of the processing of your
personal data if it is used for targeted
advertising
(or sharing as defined under California’s
privacy law), the
sale of personal data, or profiling in
furtherance of decisions that produce legal or
similarly significant effects ('profiling')
Depending upon the
state where you live, you may also have the
following rights:
- Right to access the
categories of personal data being processed (as
permitted by applicable law, including the
privacy law in Minnesota)
- Right to obtain a list
of the categories of third parties to which we
have disclosed personal data (as permitted by
applicable law, including the privacy law in California,
Delaware, and Maryland
)
- Right to obtain a list
of specific third parties to which we have
disclosed personal data (as permitted by
applicable law, including the privacy law in Minnesota and
Oregon)
- Right
to obtain a list of third parties to which we have
sold personal data (as permitted by applicable
law, including the privacy law in Connecticut)
- Right to review,
understand, question, and depending on where you
live, correct how personal data has been
profiled (as permitted by applicable law,
including the privacy law in Connecticut and
Minnesota)
- Right to limit use and
disclosure of sensitive personal data (as
permitted by applicable law, including the
privacy law in California)
- Right to opt out of the
collection of sensitive data and personal data
collected through the operation of a voice or
facial recognition feature (as permitted by
applicable law, including the privacy law in
Florida)
Under certain US
state data protection laws, you can designate an
authorised
agent to make a
request on your behalf. We may deny a request
from an
authorised agent
that does not submit proof that they have been
validly
authorised to act
on your behalf in accordance with applicable
laws.
Request Verification
Upon receiving
your request, we will need to verify your
identity to determine you are the same person
about whom we have the information in our
system. We will only use personal information
provided in your request to verify your identity
or authority to make the request. However, if we
cannot verify your identity from the information
already maintained by us, we may request that
you provide additional information for the
purposes of verifying your identity and for
security or fraud-prevention
purposes.
If you submit the
request through an
authorised
agent, we may need to collect additional
information to verify your identity before
processing your request and the agent will need
to provide a written and signed permission from
you to submit such request on your
behalf.
Appeals
Under certain US
state data protection laws, if we decline to
take action regarding your request, you may
appeal our decision by emailing us at
christopher@smartercv.com
. We will inform
you in writing of any action taken or not taken
in response to the appeal, including a written
explanation of the reasons for the decisions. If
your appeal is denied, you may submit a
complaint to your state attorney general.
13. DO WE MAKE UPDATES TO THIS
NOTICE?
In
Short: Yes, we will update this
notice as necessary to stay compliant with
relevant laws.
We may update
this Privacy Notice from time to time. The
updated version will be indicated by an
updated
'Revised' date
at the top of this Privacy Notice. If we make
material changes to this Privacy Notice, we
may notify you either by prominently posting a
notice of such changes or by directly sending
you a notification. We encourage you to review
this Privacy Notice frequently to be informed
of how we are protecting your
information.
SMARTERCV LIMITED
1 Deer Park
Drive
Warwick
, Warwickshire
CV345ED
England
15. HOW CAN YOU REVIEW, UPDATE, OR
DELETE THE DATA WE COLLECT FROM YOU?
Based on
the applicable laws of your country or state of
residence in the US,
you may
have the right
to request access to the personal
information we collect from you, details
about how we have processed it, correct
inaccuracies, or delete your personal
information. You may also have the right
to
withdraw your consent to our processing of
your personal information. These rights
may be limited in some circumstances by
applicable law. To request to review,
update, or delete your personal
information, please
visit:
https://www.smartercv.com/privacy-request/
.
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.